Welcome to Mantraya Wellness. By using our services, you agree to the following terms and conditions.
Spa Hours: The spa will be operational from 11am to 9pm Monday to Sunday.
Spa Appointments: Advance reservation is recommended to secure your preferred date and time.
For appointments, please contact our front desk or e-mail at mantrayaspa@gmail.com.
Cancellation Policy: The treatments you select are reserved especially for you. A 50% charge will be collected for treatments not cancelled 4 hours in advance.
Check in: Please check in at least 15 minutes before scheduled appointment. Your treatment will end on time so that the next guest is not delayed.
Valuables: We recommend that no jewellery to be worn at the spa. The guests are advised to carry any valuable to the spa. If your are carrying any valuables kindly contact the front desk.
Corp privileges identification: Please produce your corporate ID upon arrival for easy identification for any corporate privileges.
Gift Vouchers: Our guest services personal well assist you in selecting creative packages, products and gifts.
Refund policy: All treatment packages are non refundable and non exchangeable.
Maintenance of serenity: In consideration of the comfort of all the guests, please refrain from using mobile phones and other communication devices within the spa premises. Smoking and alcohol consumption is prohibited in the spa. Pets are not allowed inside the spa premises. Children below 12 yrs will not be entertained inside the spa.
Special Consideration: Guests who are pregnant or have high blood pressure, heart condition or any medical complications are advised to consult their physicians prior to reservation. Please inform our spa manager before booking your treatments if you have any these conditions.
Drink plenty of water before and after the treatment
Prices and GST: All prices are subject to change at management discretion. GST 18% would be chargeable on each services of Mantraya Spa.
Parking: Ample parking is available
Any indecent behavior with the masseuse will induce us to take strict actions against the guest.
Spa attire: We recommend that you dress very comfortably for your therapy. If needed we will provide a change of clothes and slippers for you for use in the spa.
Right of admission reserved: MANTRAYA reserves the right to decline to sell or discontinue any therapy. The management also reserves the right of admission into the spa of any client who commit any offences in the spa premises and acts in any manner that is offensive/abusive to the staff or other guests. Women who are pregnant are refrained from any types of the therapies for the first three months. After three months we only foot reflexology with light back massage after the medical consultation.